USA → Jamaica
Shipping Made Effortless
Free US address • Consolidation • Air & Sea freight • Real-time tracking • Islandwide delivery
Package Forwarding
Shop US stores — we forward to Jamaica with full visibility and real-time tracking updates.
Islandwide Delivery
Kingston, Montego Bay, Portmore & all parishes — convenient door-to-door service.
Business Solutions
B2B logistics, volume discounts & warehousing for growing Jamaican businesses.
Shop & Ship
Assisted shopping & consolidation — save up to 30% on total shipping costs.
Our Services
Reliable, efficient shipping solutions from the USA to Jamaica and beyond.
International Package Forwarding
Ship from the USA to Jamaica with full consolidation and customs clearance handled by our team.
Air Freight
Express 3–7 business days from our US warehouse to your door in Jamaica.
Sea Freight
Cost-effective sea shipping, 2–4 weeks transit — ideal for larger or bulk shipments.
Assisted Online Shopping
We purchase on your behalf from any US store. Full prepayment required before purchase is made.
Package Consolidation
Combine multiple orders from different stores into one shipment — reduce overall costs significantly.
Last-Mile Islandwide Delivery
Islandwide delivery including Montego Bay, Kingston, Portmore, and all surrounding parishes.
Barrel & Container Shipping
Household moves & bulk goods — ideal via sea freight. Contact us for rates and packing guidance.
Business Shipping Solutions
Tailored logistics for businesses with volume discounts, warehousing and dedicated support.
Shipping Rates
Transparent, all-inclusive pricing — no surprise fees.
Air Freight Rates (JMD per lb)
All-inclusive from our USA warehouse to your door in Jamaica. Includes handling & local delivery.
| Weight | Rate (JMD) | Estimated Delivery |
|---|---|---|
| 1 lb | $750.00 | 3–7 business days |
| 2 lbs | $1,500.00 | 3–7 business days |
| 3 lbs | $2,250.00 | 3–7 business days |
| 4 lbs | $3,000.00 | 3–7 business days |
| 5 lbs | $3,750.00 | 3–7 business days |
| 6 lbs | $4,500.00 | 3–7 business days |
| 7 lbs | $5,250.00 | 3–7 business days |
| 8 lbs | $6,000.00 | 3–7 business days |
| 9 lbs | $6,750.00 | 3–7 business days |
| 10 lbs | $7,500.00 | 3–7 business days |
For shipments over 10 lbs, volumetric weight, or sea freight, please request a custom quote. Rates subject to change without notice.
Sea Freight Rates (USD)
Ideal for bulk shipments, household goods, and oversized items. Book a barrel, container, or pallet — or ship loose cargo priced by volume. Transit time: 2–4 weeks.
Barrel
E Container
D Container
Pallet
Rates cover ocean freight only; customs, duties, and local delivery are quoted separately. Rates subject to change without notice.
Frequently Asked Questions
Everything you need to know about shipping with Xiah Logistics.
About Xiah Logistics
Delivering Happiness — Jamaica's trusted courier partner.
Company Profile
Xiah Logistics is a Jamaica-based courier and logistics company headquartered in Montego Bay, St. James. We provide reliable, secure, and efficient shipping solutions for individuals and businesses across Jamaica.
Our services include international package forwarding, online shopping shipment handling, package consolidation, and last-mile islandwide delivery.
Slogan: Delivering Happiness! 🇯🇲
Contact Details
International Forwarding
USA to Jamaica air/sea freight with consolidation & full customs clearance.
Consolidation
Combine multiple packages into one shipment and save on total shipping costs.
Last-Mile Delivery
Islandwide delivery across all Jamaican parishes via our secure scheduling portal.
Business Solutions
Customized logistics for businesses — volume discounts & dedicated account management.
Contact & Support
We're here to help — reach us via any of the channels below.
Get In Touch
Info@Xiahlogistics.com
+1 (876) 342-1266
@XiahLogistics
Montego Bay, St. James, Jamaica
Provided upon registration — get your free forwarding address
Business Hours
| Monday – Friday | 9:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 2:00 PM |
| Sunday | Closed |
WhatsApp support available outside business hours for urgent queries.
Access Your AccountPrivacy Policy
Effective Date: March 8, 2026 — Governed by Jamaica's Data Protection Act, 2020.
1. What Personal Information We Collect
When you register, use our service, or contact us, we may collect:
- Full name, email address, phone number
- Shipping addresses (US forwarding address, Jamaican delivery address, return address)
- Account / Mailbox number
- Payment details (handled securely by our payment provider)
- Customs documents (invoices, declared values, permits or IDs when required by law)
- Information you send us in support messages or chats
We also automatically collect: IP address, browser and device type, pages you visit and when.
2. Why We Collect and Use Your Information
- Create and manage your account
- Receive, store, forward and deliver your packages
- Prepare and submit customs declarations when required
- Process payments and provide customer support
- Prevent fraud and prohibited items
- Comply with Jamaican and international customs, tax and shipping laws
- Improve our website and service
3. Who We Share Your Information With
- Shipping carriers and warehouses
- Customs brokers and authorities (Jamaica Customs, US CBP, etc.)
- Our payment processor (for payments only)
- Trusted IT/service providers who help run our systems (they must protect your data)
4. International Transfers
Your data may be processed in the United States (where our warehouse is located) and other countries. We use appropriate safeguards to protect your information during these transfers.
5. How Long We Keep Your Information
- While your account is active
- Customs and tax records — usually up to 7 years (as required by law)
- Support tickets — usually 1–2 years after resolution
After that we securely delete or anonymize your data.
6. How We Protect Your Information
- Encryption where appropriate
- Access controls and regular security checks
- Staff training on data protection
7. Your Rights Under Jamaican Law
You have the right to: see your data, correct inaccuracies, request deletion, object to certain uses, and restrict processing in some cases.
To exercise any right, email info@xiahlogistics.com. We'll respond within 30 days. You may also complain to the Office of the Information Commissioner (OIC) of Jamaica.
8. Cookies
We use cookies to make the website work properly, keep you logged in, and understand how people use the site. You can manage cookies through your browser settings.
9. Children
Our service is not for people under 18 years old. We do not knowingly collect information from children under 18.
10. Changes & Contact
We may update this policy from time to time and will post the new version on the website. Questions? Email: info@xiahlogistics.com — xiahlogistics.com
Terms & Conditions
Effective Date: March 8, 2026 — Please read carefully before using our services.
1. Acceptance of Terms
By using any service provided by Xiah Logistics, the customer agrees to be bound by these Terms and Conditions. By proceeding with our services, the customer confirms that they have read, understood, and accepted these Terms in full. Continued use of our services constitutes ongoing acceptance.
2. Scope of Services
Xiah Logistics provides courier and logistics services including international package forwarding, air and sea freight, assisted online shopping, warehousing and package handling, and islandwide delivery via third-party courier services where applicable. Xiah Logistics reserves the right to modify, suspend, or discontinue any service at its discretion without prior notice.
3. Shipping Schedule
All shipping schedules are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier schedules, inspections, weather conditions, or other factors beyond our control.
4. Service Areas
Xiah Logistics services Montego Bay and surrounding areas. Delivery outside these areas may be facilitated through third-party couriers at the customer's expense.
5. Responsibility, Risk & Liability
All shipments are transported at the customer's own risk. Xiah Logistics assumes no liability for loss, damage, delay, or errors related to shipments. We are not responsible for: vendor errors, incorrect information provided by customers, packages lost prior to reaching our warehouse, or delays caused by third parties.
6. Packaging & Fragile Items
Xiah Logistics is not responsible for damage caused by improper or insufficient packaging. Fragile items including electronics, glass, liquids, cosmetics, or breakable goods are shipped at the owner's risk, regardless of packaging method.
7. Prohibited & Restricted Items
Customers are responsible for ensuring all items comply with local and international laws. Prohibited items include illegal drugs, firearms, explosives, counterfeit goods, perishable foods, live animals, and cash. See our page for a full list. Prohibited items may be confiscated or surrendered to authorities without refund.
8. Customs, Duties & Fees
Customers are responsible for all customs declarations, duties, taxes, and government fees. Xiah Logistics assumes no liability for delays, inspections, seizures, or penalties imposed by customs authorities.
9. Assisted Online Shopping
Full payment must be deposited in advance. Customers must confirm item details before purchase. Xiah Logistics is not responsible for vendor errors, delays, cancellations, incorrect items, or sizing issues. All refund or exchange matters remain between the customer and the vendor.
10. Payments
Accepted methods: bank transfer, cash, and online payment. All payments must be settled in full before processing. Payments are non-refundable once service or shipment processing begins.
11. Claims & Complaints
All claims must be submitted in writing via email within 48 hours of notification or receipt. Supporting documentation (invoices, photographs) may be required. WhatsApp messages do not constitute official claims.
12. Storage & Uncollected Packages
Packages not collected within 30 days of notification may incur storage fees of $100 JMD per day. Packages uncollected after 60 days may be auctioned, donated, or disposed of to recover storage and administrative costs. Customers remain responsible for all outstanding charges.
13. Cancellations
Cancellations must be requested 24 hours prior to scheduled service where applicable. Cancellation fees may apply. Xiah Logistics reserves the right to cancel services at its discretion.
14. Amendments
Xiah Logistics reserves the right to update or amend these Terms and Conditions at any time. Changes take effect immediately upon posting on our website.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between Xiah Logistics and the customer and supersede all prior agreements or understandings.
Prohibited & Restricted Items
Know before you ship — review this list carefully before purchasing or sending any item.
Hazardous & Dangerous Goods
- ❌ Acids
- ❌ Hazardous batteries / damaged batteries
- ❌ Hazardous biological products
- ❌ Hazardous chemicals
- ❌ Fireworks & explosives
- ❌ Flammable materials
- ❌ Compressed gases
- ❌ Dry ice / wet ice
- ❌ Infectious substances
- ❌ Hazardous liquids
- ❌ Magnetized materials
- ❌ Oxidizers / oxidizing agents
- ❌ Hazardous paints & perfumes
- ❌ Poisons & toxic substances
- ❌ Radioactive materials
- ❌ Gunpowder, flares, matches
- ❌ Gasoline, diesel, or fuels
- ❌ Lighters containing fuel
- ❌ Pesticides, herbicides, fungicides
- ❌ Fire extinguishers
- ❌ Any IATA Dangerous Goods
Weapons & Defense Items
- ❌ Firearms, ammunition, magazines, bayonets
- ❌ Firearms replicas & accessories
- ❌ Stun guns & tasers
- ❌ Tear gas, mace & pepper spray
- ❌ Gas masks & filters
- ❌ Batons, saps, billy clubs
- ❌ Body armor & Kevlar helmets
- ❌ Military/tactical/police shields
- ❌ Night vision / thermal imaging devices
- ❌ Rifle scopes & laser aiming devices
- ❌ ITAR-controlled defense articles
- ❌ CCL/BIS-controlled dual-use articles
- ❌ Military flight helmets & jumpsuits
- ❌ Government, police or military IDs
- ❌ Military training equipment
Medical, Pharmaceutical & Food Items
- ❌ Prescription medications (including dental & veterinary)
- ❌ Prescription medical devices
- ❌ Non-FDA-approved medical devices
- ❌ Prohormones, HGH, steroids, stem cell treatments
- ❌ Non-prescription medications (without English/FDA labeling)
- ❌ Dietary supplements (without required labeling)
- ❌ Perishable products of any kind
- ❌ Meals Ready to Eat (MREs)
- ❌ Lab reagents, biologics, medical specimens
- ❌ Items under Consumer Safety Advisory Warning
Wildlife, Animals & Protected Items
- ❌ Live or dead animals, insects, or plants
- ❌ Furs (restricted under wildlife laws)
- ❌ Skin/leather of snakes, alligators, stingrays
- ❌ Skin/fur of wolves, bears, elephants, rhinos
- ❌ Sturgeon or Beluga caviar
- ❌ Brazilian rosewood
- ❌ Agricultural products (seeds, live plants, soil)
- ❌ Items requiring CITES permit
- ❌ Items under Marine Mammal Protection Act
- ❌ Rough diamonds
Other Prohibited Items
- ❌ Counterfeit or replica products
- ❌ Contraband or illegal substances
- ❌ Lottery tickets & gambling devices
- ❌ Handcuffs, zip-tie restraints, straitjackets
- ❌ Lock picking devices
- ❌ Bearer documents
- ❌ Self-propelled vehicles
- ❌ Toy guns (realistic replicas)
- ❌ Cosmetics (without required labeling)
- ❌ Any unidentifiable material, substance, or chemical